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FAQ

You can always refer to our size chart relevant to the product. Please know that our product line varies from slim fit to oversized fit, so we request you to check the product description. Kindly click here to view our size chart for all products.

Please bear us 3-4 business days to process your orders, as they are specially curated just for you. After your order is ready, tracking details will be provided on the given customer email ID and phone number.

Please note that, we currently do not provide any exchange policy. We only offer refunds to prepaid orders and COD orders can opt for store credit. Kindly click here for the detailed return and refund policies.

Please bear in mind that the orders are specially made after placing it. Allow us 3-4 business days to prepare your order. Our orders are generally dispatched within 6-7 business days. Our team will notify you once the product is shipped. However the duration may vary depending on the location.

Our team sincerely apologizes if you have received a defective product. Please make sure to take a video while unboxing your product. Kindly share your video with us on our email at cncepthuman@gmail.com orreach out to us on instagram. We cannot guarantee a refund if you are not able to share an unboxing video with us.

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